Terms & Conditions
By booking or attending any class at KY Pilates, you agree to the following Terms & Conditions.
2.1 Booking
- All classes must be booked through our online booking system
- You must be aged 16 or over to attend classes
2.2 Health & Safety
- You confirm that you are physically fit and able to participate in Pilates classes
- Any injuries, medical conditions, or pregnancy must be disclosed to the instructor prior to class
- KY Pilates is not responsible for injuries resulting from failure to follow instructions or misuse of equipment
2.3 Payments
- All payments must be made at the time of booking
- KY Pilates does not store card details
- Class packages and memberships are non-refundable and non-transferable
- A £20 No-Show Fee may apply if you fail to attend a booked class without cancelling in advance — see our Cancellation Policy for details
2.4 Studio Behaviour
- Please arrive at least 5 minutes before your scheduled class
- Late arrivals may not be permitted for safety reasons
- Respect instructors, fellow clients, and studio equipment at all times
2.5 Right to Refuse Service
KY Pilates reserves the right to refuse service or terminate memberships if behaviour is unsafe, abusive, or in breach of these Terms & Conditions.
Studio Rules
- Minimum age: 16+
- Grip socks are recommended for hygiene and safety
- Mobile phones must be on silent
- No food on reformer machines
- Respect all studio equipment
- Follow instructor guidance at all times
- If you feel unwell or experience pain, stop immediately and inform the instructor
- After every session, the reformer beds must be wiped down with the antibacterial sprays provided by the instructors or found on the shelves
Liability Waiver
By attending any class or entering the studio, you acknowledge and agree that:
- Pilates involves physical activity and carries a risk of injury
- You participate voluntarily and at your own risk
- You confirm that you are medically fit to exercise
- KY Pilates, its staff, and instructors are not liable for injuries, accidents, or medical conditions arising from participation, except in cases of proven negligence
- You accept full responsibility for your own safety and agree to follow all instructions and use equipment responsibly