Terms & Conditions

By booking or attending any class at KY Pilates, you agree to the following Terms & Conditions.

2.1 Booking

All classes must be booked through our online booking system
You must be aged 16 or over to attend classes

2.2 Health & Safety

You confirm that you are physically fit and able to participate in Pilates classes
Any injuries, medical conditions, or pregnancy must be disclosed to the instructor prior to class
KY Pilates is not responsible for injuries resulting from failure to follow instructions or misuse of equipment

2.3 Payments

All payments must be made at the time of booking
KY Pilates does not store card details
Class packages and memberships are non-refundable and non-transferable

2.4 Studio Behaviour

Please arrive at least 5 minutes before your scheduled class
Late arrivals may not be permitted for safety reasons
Respect instructors, fellow clients, and studio equipment at all times

2.5 Right to Refuse Service

KY Pilates reserves the right to refuse service or terminate memberships if behaviour is unsafe, abusive, or in breach of these Terms & Conditions.

Studio Rules

Minimum age: 16+
Grip socks are recommended for hygiene and safety
Mobile phones must be on silent
No food on reformer machines
Respect all studio equipment
Follow instructor guidance at all times
If you feel unwell or experience pain, stop immediately and inform the instructor
After every session, the reformer beds must be wiped down with the antibacterial sprays provided by the instructors or found on the shelves

Liability Waiver

By attending any class or entering the studio, you acknowledge and agree that:

Pilates involves physical activity and carries a risk of injury
You participate voluntarily and at your own risk
You confirm that you are medically fit to exercise
KY Pilates, its staff, and instructors are not liable for injuries, accidents, or medical conditions arising from participation, except in cases of proven negligence
You accept full responsibility for your own safety and agree to follow all instructions and use equipment responsibly